The live chat services offered by the mobile network operators has made it more convenient and instantaneous to get connected with the customer care for our respective operators and get the queries resolved,simply get connected with the customer care and get the information or solution instantly,Using the live chat services offered by various operators,users can chat directly with the customer support team ,Get details regarding various plans,offer,schemes as well as get details and clarifications with regards to deductions,get plan activation details and all other queries related to your mobiling needs.
The links for respective operators are mentioned below use them to connect with the customer care,you need to click on the link and provide your mobile number,email and connection type details,once you submit the chat session will get started within few seconds,The chat session will generally start up instantly but in case the customer care executives are busy assisting other customers ,you need to wait for few seconds until your turn comes up.
1)Docomo:-Click on the link to reach the landing page,once you reach the page ,choose the connection type Prepaid/Postpaid,provide your name and email address along with the mobile number,Follow the instructions and get connected to the chat executives,the support is available from 8:00am to 8:00pm.
2)Vodafone:-Follow the link,the chat service is available for the exiting customers as well as non Vodafone users for queries related to product and other details,select the option and input your name,mobile number,circle and connection type ,the chat session will begin in no time post submission,as per the representative’s availability.
You can also perform chat sessions directly from My vodafone app
3)Reliance InstaCare (Android,Windows phone):-Reliance users need to download the Reliance Insta care app,Download links are mentione ,with Reliance Insta care you can easily manage your account,get the new offer ,Plans for your Mobile,Keep a tarck of your mobile balance,To start a live chat login or signup in the app,and click on the Live chat option at the top left side of the screen.
Once you complete a chat with a customer support executive,you may be asked to rate you experience and offer your valuable feedback,you can give you response as per your experience with the chat and based on the resolution provided,rate 10 if your satisfaction levels are met up.