The live chat services offered by the mobile network operators has made it more convenient and instantaneous to get connected with the customer care for our respective operators and get the queries resolved,simply get connected with the customer care and get the information or solution instantly,Using the live chat services offered by various operators,users can chat directly with the customer support team ,Get details regarding various plans,offer,schemes as well as get details and clarifications with regards to deductions,get plan activation details and all other queries related to your mobiling needs.
The links for respective operators are mentioned below use them to connect with the customer care,you need to click on the link and provide your mobile number,email and connection type details,once you submit the chat session will get started within few seconds,The chat session will generally start up instantly but in case the customer care executives are busy assisting other customers ,you need to wait for few seconds until your turn comes up.
1)Idea-Idea cellular users can now live chat with the customer care directly from the idea website on pc ,in order to begin a live chat with the idea customer care executive,just visit the landing page from your pc and click on the chat with us option from the bottom right corner,provide your name,mobile number and email address to begin the chat.
2)Docomo:-Click on the link to reach the landing page,once you reach the page ,choose the connection type Prepaid/Postpaid,provide your name and email address along with the mobile number,Follow the instructions and get connected to the chat executives,the support is available from 8:00am to 8:00pm.
3)Reliance:-Reliance users can also chat with the reliance customer care directly from their PC just head to the landing page and input your details like name,mobile and submit the details to begin your chat session,you can ask the customer care executives,information related to products,offers or any other VAS or balance related query.
You can also chat with reliance customer care online directly from the reliance insta care app provide your name and mobile number,chat available from 9:00 AM to 9:00 PM. InstaCare (Android,Windows phone)
4)Vodafone:-Follow the link,Login or register to your Vodafone account,the chat service is available only for the exiting Vodafone users for queries related to product and services,select the option and input your name,mobile number,circle and connection type ,the chat session will begin in no time post submission,as per the representative’s availability.
Once you complete a chat with a customer support executive,you may be asked to rate you experience and offer your valuable feedback,you can give you response as per your experience with the chat and based on the resolution provided,rate 10 if your satisfaction levels are met up.